Responsible Gaming
Gaming Should Be Entertainment
At jalwaa.org, we believe that gambling should be enjoyed as a form of entertainment only. It is not a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and never view it as an investment or income source.
Age Requirements
You must be at least 18 years of age or the legal gambling age in your jurisdiction in India, whichever is higher, to use 1win services through jalwaa.org. We are committed to preventing underage gambling and verify age during registration.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding gambling activity or lying about the time and money spent
- Gambling with money intended for essential expenses (rent, food, bills)
- Neglecting family, work, or personal relationships due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Failed attempts to control, reduce, or stop gambling
- Borrowing money to finance gambling activities
- Using gambling to escape problems or emotional distress
- Committing illegal acts to finance gambling
If you recognize any of these signs in yourself, please seek help immediately.
Self-Help Tools Available
1win and jalwaa.org offer several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum loss threshold to protect your bankroll
- Reality Checks: Receive periodic notifications reminding you of your playing time and money spent
- Session Limits: Set automatic time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
- Account Pause: Take a break from gambling without permanently closing your account
To activate any of these tools, contact our customer support team or access your account settings on the 1win platform.
Support Organizations for Problem Gambling
If you need help, confidential support is available from these organizations:
India
- AASRA (Association for Social Service and Rural Advancement): Provides mental health and addiction support services across India. Contact: aasra.info
- iCall - The Emotional Wellness Platform: 24/7 crisis support. Phone: 9152987821 (WhatsApp), Website: icallhelpline.org
International Organizations
- GamCare (UK): www.gamcare.org.uk – Free confidential support and information about gambling problems
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme for online gambling
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org – 1-800-522-4700 (confidential helpline)
Get Help Today
If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a serious condition, but recovery is possible with proper support. You are not alone.
Remember: It is never too late to seek help. Contact one of the support organizations listed above or speak with a mental health professional in your area.
Your wellbeing is important to us. If you need to take a break from gambling, we encourage you to use our self-exclusion tool or contact our responsible gaming team.